Begin by contacting the agent who issued the policy or contact our agency. We will provide specific instructions and the necessary claim forms. If you're unsure of the details, you can check the policy documents. We're here to help!
Along with the claim form, you may need to provide additional documents. For Living Benefits, you may need medical records. For death, you'll need a death certificate. Your agent will walk you through what's needed. Once you’ve submitted a claim, the approval process begins. Insurance companies typically process claims within a few days to a few weeks.
For most straightforward claims, the approval process can take a few business days to a couple of weeks. However, in cases requiring further investigation, the process may take longer. You're agent will keep you informed each step of the way.
Upon claim approval, decide how you'd like to receive the death benefit. Common options may include: